Question:
Are your papers "Acid
Free"?
Answer:
Because of the way our papers are
packaged and the numbers of different manufactures we use, it is
impossible for us to test all of our paper. We do not
guarantee any of our papers to be "Acid Free". If you
require "Acid Free" paper, spraying the paper with a
neutralizing spray product (i.e.. Archival Mist) may be a possible
solution.
Question:
How can I order
from Hanko Designs
Answer:
You can order by
the Internet, Mail Order, Fax , or Phone. We have a
"printable" order form available for your convenience.
(click here to
print an order form)
Question:
Is it safe to order
online?
Answer:
We use Secure Socket Layer (SSL) security encryption
to insure the security of your order and credit card information.
Question:
Do you sell un-mounted stamps?
Answer:
Sorry we currently do not sell un-mounted
stamps. Possibly in the future we may offer un-mounted images.
Question:
Are you an "Angel" company?
Answer:
We will allow our images to be used on a limited
basis on "Home-Made" and "Hand-Crafted" products. Use
of our images for "Commercial" and/or mass produced products is
prohibited. Please inquire if you have any questions on using our images or
products.
Question:
Do you have a retail store?
Answer:
Sorry, we do not have a
retail store. Our products are available through mail-order, this web-site, through your local stamp retailer.
In addition, we will be selling our products at retail
shows throughout the West Coast. Please check our schedule for dates and
locations
(Click here to see our show schedule).
|