Retail Ordering Information

Note: We do not charge your credit card until time of shipping. Discounts, promotions, and adjustments will be made at time of shipping.

For your convenience, Hanko Designs offers many different ways to order our products (website, mail order, fax, phone, and retail shows).  

Website Ordering
The Hanko Designs website is available 7 days a week 24 hours a day and features a full selection of products.  You can view the image, description and price of each product. Many of the products are featured with viewable samples and technique hints.  Ordering is easy and simple. Your personal and credit card information is safe and secure (security and privacy) when ordering through the web.

To Order from the Website: (go to website)
1. View the selected item.
2. Select the "quantity" to order (default quantity is "1").
3. Click on "add to cart".
4. To continue to select products, click "back" button on your browser.
    or
    To complete the order, click on the "checkout" button and complete the order form.
Note: No COD orders.

To Order Using PayPal: (go to website)
1. View the selected item.
2. Select the "quantity" to order (default quantity is "1").
3. Click on "add to cart".
4. To continue to select products, click "back" button on your browser.
    or
    To complete the order, click on the "checkout" button and complete the order form.
5. Choose option #4 "Order by PO Online"
6. Enter "PayPal" in three (3) places.  Special Instructions box, Company Name line, and PO Number line.
Click here for more PayPal Instructions

To Order by Mail Order:
1. Select Products from website or catalog.
2. Fill out the  Order form (Click here to print Order Form) or 
PDF Order Form
3. Mail to Hanko Designs with payment. No COD orders.

Hanko Designs, 875A Island Drive, Alameda, California 94502 USA

To Order by Fax:
1. Select Products from website or catalog.
2. Fill out the  Order form (Click here to print Order Form)  or 
PDF Order Form
3. Fax to Hanko Designs. (510) 523-4265
Note: Orders will not be shipped until payment is received. No COD orders.

To Order by Phone:
1. Select Products from website or catalog.
2. Prepare a list of products to be purchased. Include item number and description.
3. Telephone your order to us.  Credit card orders are preferred. No COD orders.
Note: If leaving an order on our message recorder, PLEASE INCLUDE YOUR TELEPHONE NUMBER.


Retail Shows:
Hanko Designs attends a select number of stamp and craft shows on the West Coast.  Many unique and limited items are offered along with show specials and discontinued items.  Join us at our next show (Show schedule).


Retail Shipping & Packing Charges
Shipping and Packing Charges will be added to all orders shipped to United States, U.S. Military APO, and U.S. Territory addresses based on following rates Effective September 9, 2008:


Order Total

Shipping

$1.00 to $14.99
$15.00 to $29.99
$30.00 to $49.99 $50.00 to $99.99
$100+
 
$4.90
$6.75
$8.25
$9.25
No Charge

Note: Shipping rates and terms subject to change without notice.

Retail International Orders (including Canada) will be billed Shipping & Packing based on weight and packaging requirements. International orders will be shipped via airmail unless other arrangements are requested.
 

Returns and Customer Service Information


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Copyright © 1999-2008 Hanko Designs LLC. All rights reserved.
 
 
 
 
 
 
 
 
 
 
 
 
Ordering Information Hanko Designs